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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brenda Bledsoe

Brenda Bledsoe

September 30, 2026

5  out of  5
rating by Brenda Bledsoe
"Amazing! Not only did they save me a large amount of money they were friendly and explained everything clearly and even called me back to save more money !!! 5 stars !!!"
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Tim Messer

September 28, 2026

5  out of  5
rating by Tim Messer
"Friendly staff. Quote and cheaper rate roght then and there. This agent reached out to me and save me money. Look forward to working with kelly dial state farm"
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Alicyn Watts

September 25, 2026

5  out of  5
rating by Alicyn Watts
"They are so awesome!! Made everything easy and went through all options!! Definitely recommend!!"
We responded:
"We truly appreciate your five-star rating, Alicyn! It's heartening to know that we were able to assist you effectively. We're committed to serving you even better in the future! – Kelly Dial State Farm Insurance, Hamlin WV"
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Jamie Cecil

September 25, 2026

5  out of  5
rating by Jamie Cecil
"Every person I have ever talked to in this office has been so nice, amazing customer service!"
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cashiney guinn

September 23, 2026

5  out of  5
rating by cashiney guinn
"She worked with me through things, and she did phenomenal at explaining things over with me. Overall a 5 star review!"
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Teresa Stevens

September 23, 2026

5  out of  5
rating by Teresa Stevens
"They are always nice and explain everything very clearly and if you don't understand they will explain again. They are also very helpful. I have never spoken to anyone who is disrespectable and they are always very personable."
We responded:
"Thank you Teresa for the 5 star Google review and your kind remarks. I’m glad my team and I were able to assist you with your insurance needs. We want our policy holders to leave with answers, not questions. Thanks for recommending us to the Lincoln County community, we look forward to working with you! – Kelly"
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Matt Miller

September 22, 2026

5  out of  5
rating by Matt Miller
"State farm has always been great. Always very helpful."
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Tammy bailey

September 22, 2026

5  out of  5
rating by Tammy bailey
"The ladies at the office are professional and very friendly. They are very helpful when there is an emergency, or just saving you money."
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Sabrina Maynard

September 21, 2026

5  out of  5
rating by Sabrina Maynard
"Jennifer was so helpful and friendly and was able to get me a great deal!"
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Richard Jackson

September 18, 2026

5  out of  5
rating by Richard Jackson
"JENNIFER did a great job lm very happy"
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Adam Collins

September 15, 2026

5  out of  5
rating by Adam Collins
"They have always done an excellent job for me. They’re never pushy. They’re happy to call me anytime I need to update anything or something happens to my coverage. I really feel like a valued customer with them."
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Stuart Gore

September 15, 2026

5  out of  5
rating by Stuart Gore
"Any time I call with a need, big or small, there is a helpful person on the other end of the line ready to assist. Always appreciate the helpfulness they offer every time."
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leah Green

September 11, 2026

5  out of  5
rating by leah Green
"Katherine was extremely helpful and very thorough. She made sure I got every discount I qualified for and it only took like 10 mins top. That's how I like to do business!"
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Mildred Ray

September 10, 2026

5  out of  5
rating by Mildred Ray
"I really like this insurance company I would recommend to anyone"
We responded:
"Thank you! We’re happy to work with you!"
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GARY REGGIE

September 9, 2026

5  out of  5
rating by GARY REGGIE
"Kelly and her team did a great job of answering questions and getting things done for us. I’m glad I went with State Farm!"
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David Murphy

September 6, 2026

5  out of  5
rating by David Murphy
"Hey all I can say is I have been with state farm for over 20 years and I will be there for as long as God let's me to"
We responded:
"Thank you David for the 5 star review! We love having you and we look forward to working with you and your insurance needs in the future! - Kelly"
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Jamie

September 5, 2026

5  out of  5
rating by Jamie
"Staff is always friendly and helpful."
We responded:
"Thank you for your review, Jamie!"
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David Adkins

September 4, 2026

5  out of  5
rating by David Adkins
"Extremely thorough throughout the entire process would answer questions quickly and knowledgeably, and if you did not know, the answer would quickly check and confirm. pleasant customer experience. Overall, would choose Kelly dial State Farm again."
We responded:
"David, thank you so much! We’re happy to work with you!"
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Curtis Lambert

September 4, 2026

5  out of  5
rating by Curtis Lambert
"Bridget went beyond expectations an professionally recovered a repaired an issue from my existing insurance company…. 🙌"
We responded:
"Thank you for the review, Curtis!"
Profile photo of Taylor Dawn May - Johnston

Taylor Dawn May - Johnston

September 3, 2026

5  out of  5
rating by Taylor Dawn May - Johnston
"These ladies go above and beyond for their customers. They are truly wonderful to work with!"
We responded:
"Thank you, Taylor! "
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Joshua Egnor

September 3, 2026

5  out of  5
rating by Joshua Egnor
"She was very nice worked with me on getting me the best deal"
We responded:
"We’re happy to work with you, Joshua!"
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Sabrina

September 2, 2026

5  out of  5
rating by Sabrina
"They are always there to help with anything you could possibly need, whether it be an insurance claim or question or just helping out the local little league organization."
We responded:
"Thank you, Sabrina!"
Profile photo of Debbie Allen

Debbie Allen

September 2, 2026

5  out of  5
rating by Debbie Allen
"We have our Home and Auto with Kelly Dial-State Farm and we are very happy with the service and prices. I usually always try and talk to Bridgett Tudor when I have a question and I always finish the conversation knowledgable and assured about our coverage. Bridgett answers all my questions and what ifs and why fors. Kelly Dial has a good team glad she is my agent. Thanks State Farm Hamlin, WV."
We responded:
"Thank you, Debbie! We’re happy to work with you!"
Profile photo of Nicole Egnor

Nicole Egnor

September 2, 2026

5  out of  5
rating by Nicole Egnor
"My boyfriend was extremely happy with services provided!"
We responded:
"Thank you for your review, Nicole!"
Profile photo of Joseph Lawson

Joseph Lawson

September 2, 2026

5  out of  5
rating by Joseph Lawson
"The team at Kelly Dial's office has always been a pleasure to work with. Always attentive and very helpful."
We responded:
"Thank you, Joseph!"