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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Andrew Frye

Andrew Frye

March 31, 2025

4  out of  5
rating by Andrew Frye
"Very nice and friendly people there, they will do what they can to help you"
We responded:
"Thank you for giving our State Farm Insurance Office a 4-star Google review, Andrew. Your support in recommending us to the Lincoln County community means a lot. - Kelly Dial State Farm Insurance Office, Hamlin WV"
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Linda

March 28, 2025

5  out of  5
rating by Linda
"I would highly recommend State Farm Insurance Agent Kelly Dial and Associates, these ladies have been extremely helpful to me."
We responded:
"Thank you, Linda. Your kind words are appreciated and we love working with you. -Kelly and Team"
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Dan Adkins

March 21, 2025

5  out of  5
rating by Dan Adkins
"Great customer service."
We responded:
"Thank you, Dan for your 5 star review! We appreciate you! -Kelly and Team"
Profile photo of Melinda McCallister

Melinda McCallister

March 19, 2025

5  out of  5
rating by Melinda McCallister
"Very friendly and professional."
We responded:
"Thank you, Melinda for your 5 star review! We are so happy to work with you! -Kelly and Team"
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b yoakum

March 12, 2025

5  out of  5
rating by b yoakum
"Great bunch to handle your insurance needs! Prompt and professional!"
We responded:
"Thank you, B for your 5 star review! I’m so glad you’ve had a good experience with our office. -Kelly and Team"
Profile photo of Jeana Haines

Jeana Haines

February 12, 2025

5  out of  5
rating by Jeana Haines
"Everyone Kelly Dial State farm it's very helpful and patient and understanding! They take the time to listen to your needs and concerns and help you in every possible way!"
We responded:
"Thank you, Jeana for your 5 Star review! We are so happy to know you have enjoyed working with us and we look forward to serving you again soon! -Kelly and Team"
Profile photo of Nate Adkins

Nate Adkins

February 6, 2025

5  out of  5
rating by Nate Adkins
"Very thankful Helped saved me a lot of money"
We responded:
"Nate, Thank you for your 5 Star review! I’m so glad to know we were able to assist you! We look forward to serving you again soon. Thank you- Kelly and Team. "
Profile photo of Ray Cavender

Ray Cavender

January 22, 2025

5  out of  5
rating by Ray Cavender
"The person who helped me was a very friendly, personable and helpful with what I needed"
We responded:
"Ray, Thank you for your 5 Star review. We strive for every person in our agency to serve you with the same friendly and personable service. Thank you! Kelly and Team. "
Profile photo of Kenneth Holden

Kenneth Holden

January 21, 2025

5  out of  5
rating by Kenneth Holden
"Best rates for me around…. Great staff anytime I call I’m always greeted and treated the way a person should be. Very fast and friendly would give more that 5 stars is possible"
We responded:
"Kenneth, Thank you for your 5-star review! I’m so glad to know we are always treating you right! We look forward to serving you for years to come! Thank you! Kelly and Team"
Profile photo of Jessica Maynard

Jessica Maynard

January 14, 2025

5  out of  5
rating by Jessica Maynard
"I’ve had this insurance agency for years. I recently spoke with Justina and she was extremely understanding and helpful of my needs.. They’re easy to work with and have the best customer service."
We responded:
"Jessica, I’m so glad to know we are abke to assist you and make insurance easy to work with. Thank you for your 5-star review! Kelly and Team"
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Bruce Washington

January 11, 2025

5  out of  5
rating by Bruce Washington
"I am happy with the price and service that Jennifer put together for me"
We responded:
"Bruce, I’m thankful you were happy with Jennifer’s service. Thank you for your 5-star review! Kelly and Team"
Profile photo of Julie johnson

Julie johnson

January 10, 2025

5  out of  5
rating by Julie johnson
"A Friendly place, they treat you right and they give you a good rate on your insurance!"
We responded:
"Julie, I’m so glad to know you are happy with your service. We strive to always serve you best! Thank you, Kelly and Tea "
Profile photo of Beverly Johnson

Beverly Johnson

January 9, 2025

5  out of  5
rating by Beverly Johnson
"Kelly Dials State Farm Office is always willing to help in any way possible. Always courteous and knowledgeable about what I need"
We responded:
"Beverly, I’m so thankful you enjoy your service here at our agency. We always strive to do our best for you and all our customers. Thank you for your 5-Star review! Kelly and Team"
Profile photo of Judy Williams

Judy Williams

December 19, 2024

5  out of  5
rating by Judy Williams
"Great service and cheaper then others"
We responded:
"Judy, I’m so glad we were able to serve you and get you a good price. Thank you for your 5-star review! Kelly and Team"
Profile photo of John Williamson

John Williamson

December 9, 2024

5  out of  5
rating by John Williamson
"They Always. Have nice agents that know how to do their job"
We responded:
"John, Thank you for your 5-star review! I’m glad to know you always review friendly service! Thank you, Kelly and Team"
Profile photo of Francis Lucas

Francis Lucas

December 4, 2024

5  out of  5
rating by Francis Lucas
"Saved money while bundling. Thank you!"
We responded:
"Francis, Thank you for your 5-star review! I’m glad to know we were able to get your good coverage at a good price! Thank you, Kelly and Team "
Profile photo of Regina Hammond

Regina Hammond

December 2, 2024

5  out of  5
rating by Regina Hammond
"I love working with state farm so far everything is going smooth they’re really kind and on top of things and got my house insured when others wouldn’t cause it’s a brand new home"
We responded:
"Regina, Thank you for your 5-star review! I’m glad to know you are receiving great service at our agency. Thank you, Kelly and Team"
Profile photo of Mitzi Roberts

Mitzi Roberts

November 23, 2024

4  out of  5
rating by Mitzi Roberts
"She was very friendly and she knew what she was doing I would recommend State Farm to anyone"
We responded:
"Mitzi, Thank you for your 5-Star review! I’m glad to know you are receiving friendly service at our agency. Thank you, Kelly and Team"
Profile photo of Ada McClure

Ada McClure

November 22, 2024

5  out of  5
rating by Ada McClure
"Justina is extremely sweet and ready to help in anyway that she can. Very reassuring!"
We responded:
"Ada, Thank you for your 5-Star review! We will always strive to give you the best service! Thank you, Kelly and Team "
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lori smith

November 20, 2024

5  out of  5
rating by lori smith
"Have been a customer for years. They are always friendly and helpful!"
We responded:
"Lori, I’m so glad to know we are able to always provide you friendly and helpful service. We strive to always serve you right. Thank you, Kelly and Team "
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Sarah

November 4, 2024

5  out of  5
rating by Sarah
"Everyone at Kelly Dial State Farm is wonderful. They have great customer service. Justina Linville is always so pleasant and goes out of her way to help."
We responded:
"Thank you Sarah for taking the time to write our State Farm Insurance Office a 5 star Google review! I will be sure to share your kind words with the team as I know they will appreciate them. We pride ourselves in providing a better customer experience for our policy holders. We hope you have a great rest of your week! - Kelly Dial State Farm, Hamlin WV"
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Bonnie Miller

October 30, 2024

5  out of  5
rating by Bonnie Miller
"The entire staff is helpful and are attentive to your needs. I've been with them for several years and I appreciate all they do."
We responded:
"Bonnie, Thank you for your 5-star review! I’m so glad to know we always provide helpful and attentive service. We strive to always serve you right. Thank you, Kelly and Team"
Profile photo of Nathan Hammond

Nathan Hammond

October 28, 2024

5  out of  5
rating by Nathan Hammond
"Couldn’t be more pleased! Saved us $3000.00 a year!"
We responded:
"Nathan, I’m so glad we were able to assist you! Thank you for your 5-star review. We look forward to serving you! Kelly and Team. "
Profile photo of Jesse Lester

Jesse Lester

October 25, 2024

5  out of  5
rating by Jesse Lester
"Awesome Group to deal with. Informative, polite and courteous. Thank you"
We responded:
"Jesse, Thank you for your 5-Star review. We look forward to serving you for years to come. Thank you, Kelly and Team. "
Profile photo of Allen Elkins

Allen Elkins

October 25, 2024

5  out of  5
rating by Allen Elkins
"Very nice and friendly place I have my auto and life insurance though them"
We responded:
"Allen, Thank you for your 5-Star review. It’s our pleasure to serve you. Please know we look forward to working with you for years to come! Thank you, Kelly and Team. "